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Charlotte is a UX researcher living in Brooklyn.
My genuine curiosity about people and ability to empathize with their needs inspired me to pursue a career in design. My journey from an economics background to becoming a UX Researcher has been guided by a strong passion for applying information-gathering and data analysis principles to create meaningful and user-centric experiences.
Coming from a customer success professional background, I am passionate about service design and use that lens to connect the dots of individual research projects to enrich customer experiences at a broader scale.
Job
UX Researcher III, Emburse, Inc.
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Education
BA of Economics and French Studies, Scripps College
2014 - 2018
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Certifications
General Assembly, UX Design Intensive, 2020
Human-Centered Service Design, IDEO U, 2019
Currently reading...
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