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Charlotte is a UX researcher living in Brooklyn.
![0338_15.tif](https://static.wixstatic.com/media/a5f2ec_e98ecdc8b3df408bb5bba19a35ea0dc2~mv2.png/v1/fill/w_429,h_644,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/0338_15_tif.png)
My genuine curiosity about people and ability to empathize with their needs inspired me to pursue a career in design. My journey from an economics background to becoming a UX Researcher has been guided by a strong passion for applying information-gathering and data analysis principles to create meaningful and user-centric experiences.
Coming from a customer success professional background, I am passionate about service design and use that lens to connect the dots of individual research projects to enrich customer experiences at a broader scale.
Job
UX Researcher III, Emburse, Inc.
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Education
BA of Economics and French Studies, Scripps College
2014 - 2018
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Certifications
General Assembly, UX Design Intensive, 2020
Human-Centered Service Design, IDEO U, 2019
![31ds8hr7+4L.jpg](https://static.wixstatic.com/media/a5f2ec_43c0c40d67f14adc8ac57b4244264c6a~mv2.jpg/v1/fill/w_122,h_122,al_c,q_80,usm_0.66_1.00_0.01,enc_auto/a5f2ec_43c0c40d67f14adc8ac57b4244264c6a~mv2.jpg)
![51YXiA+y-VL.jpg](https://static.wixstatic.com/media/a5f2ec_c0aa29411ea24394a6d48c28342fc811~mv2.jpg/v1/fill/w_122,h_122,al_c,q_80,usm_0.66_1.00_0.01,enc_auto/a5f2ec_c0aa29411ea24394a6d48c28342fc811~mv2.jpg)
Currently reading...
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