Work
With 4 years' experience in UX research focused on business-to-business software, I am a proficient researcher and storyteller, now evolving my skills by incorporating service design into my work.
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Role: Lead UX Researcher and Experience Designer
Research Type: Exploratory
Method: In-person concept-testing
Company: Emburse
Role: Lead UX Researcher
Research Type: Evaluative
Research Method: Iterative usability testing
Company: Emburse Go
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Role: Service Designer
Project Type: Service Design and Implementation
Methods: Stakeholder Interviews, Service Blueprinting
Company: Emburse
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Role: Research Support to Lead Researcher in 2nd Phase
Research Type: Discovery
Research Method: Interviews, Journey Mapping
Company: Emburse
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Role: Partnered with one designer
Research Stage: Findings Delivery
Method: Storytelling
Company: Emburse
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